betregalBonuspolicy
Betregal.com

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Bonus Policy

  1. Betregal’s promotion bonus terms, which comprise part of these Terms & Conditions, may be found at:


    In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.

  2. These terms and conditions form part of our Terms of Service, , and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms of Service.

  3. All player bonuses offers are strictly limited to one per person, family, household address, email address, telephone number, identical payment account number (e.g. debit or credit card), linked NETeller or Skrill accounts, mobile device (mobile or tablet), application download or shared computer (by way of example only: public library, internet cafe or workplace).

  4. Bets placed on Sport will not count towards your wagering requirement for your casino bonus. If player place bets on sport before the wagering requirements for the casino bonus have been met, we reserve the right to withhold any amount in excess of a player's original deposit from a player's withdrawal.

  5. All Betregal's offers and bonuses are intended for recreational players only, accordingly, any activity which unfairly exploits or manipulates one or more bonuses or promotions offered by Betregal, is strictly forbidden. A list of the activities which fall within these prohibited types of play is set out below: common betting patterns across identical events; markets or selections that could be identified in one or across several accounts; placing bets on all likely outcomes of an event or any other apparent relation between players; which results in guaranteed player profits irrespective of the outcome (“Prohibited Play”).

  6. In case where a player or a group of players engage(s) in Prohibited Play in respect of a promotion, Betregal may, in its sole discretion: (i) limit the eligibility of those player(s) to participate in the relevant promotion; (ii) amend the terms of any bonus or offer; (iii) cancel and forfeit that player's or that group of players' offer, bonus eligibility, bonus amount and any associated bonus winnings at any time in respect of that promotion; (iv) settle bets at the correct odds; [and/or] (v) charge an administration cost on the player up to the value of the deposit bonus, free bet, risk free bet or additional payment to cover administrative costs incurred by Betregal with respect to any breach of these Sports Bonus Terms to a reasonable level. Where Betregal has taken a decision that a player is to lose an entitlement to any bonus or bonus winnings following any Prohibited Play, Betregal shall provide the player with an explanation of the relevant Prohibited Play in which the player has been engaged.

  7. Offers and bonuses are valid only to players who have deposited into their active player account with the Website more than $10.

  8. These Bonus Terms were prepared in English. If there are any inconsistencies in any translated version, the English version shall prevail.

  9. Betregal may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your account must be used in adherence with such terms and conditions.

  10. Betregal may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.

  • Casino Bonus Terms

  • All bonuses offered by Betregal will be subject to the following rules:
    1. Betregal Welcome Bonus - 100% bonus on your first deposit up to $250 Unless otherwise stated. This bonus only applies for deposits of $10 or higher! All you need to do is just deposit the money in your Betregal account and you will receive this bonus instantly!
      For example:
      Deposit $60 get $60 free, play with $120.
      Deposit $90 get $90 free, play with $180.
      Deposit $150 get $150 free, play with $300.

      The "Welcome bonus" terms & conditions:

      • The "Welcome bonus" is limited to one bonus per household. Aspire Global operates a number of casino brands ("Aspire Global's brands") and reserves the right to limit the number of Welcome Bonuses that may be taken up by a player across Aspire Global's brands in the following way. By claiming this welcome bonus offer at Betregal , you are prohibited from claiming a welcome bonus at other Aspire Global's brands. Any attempt to try to deceive management by registering multiple accounts within Aspire Global's brands in order to gain bonus money, may be deemed as bonus abuse and may result in the account(s) being suspended and the removal of your funds. For list of Aspire Global brands click here.
      • The "Welcome bonus" may not be used in conjunction with any other bonus, promotion or offer.
      • The "Welcome bonus" must be wagered at Betregal within 21 days of being credited to your account. Betregal reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
      • Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings.


      For example:
      Deposit $60 get $60 free, wager is $2,100 to cash out.
      Deposit $90 get $90 free, wager is $3,150 to cash out.
      Deposit $150 get $150 free, wager is $5,250 to cash out .



      For bonus that is given before you make your first deposit on the site, the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.

      Our welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the "online support" button), or by emailing . Just remember to state your username.

    2. Free Games bonus:

      • All free games credited to a player's account must be used within 1 day from when the offer was granted. Unused free spins will be removed from the account thereafter.
      • Free games are considered as a bonus and must be wagered before any winnings can be cashed out. The free games bonus is calculated as the total value of the winnings received through the use of the free spins. The total value of such credit shall be subject to the wagering requirements set out below.
      • Any and all free games bonus(es) shall be subject to the standard bonus policy detailed hereby.
      • Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins. Only for brands that have welcome offer upon deposit.


    3. Promotional play restrictions:

      All of Betregal's bonuses and winnings may only be cashed out after you have made at least one approved deposit and you have wagered at least 35 times (unless stated otherwise) of each bonus received – for example you must wager $350 before cashing out if you have received a bonus of $10.

      Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. However, if this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit.
      Wagering on different games will contribute differently towards your wagering requirements.

      For all bonuses that require a deposit the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account

      Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed $100. Any winnings which shall be made with the free bonus or free spins which exceeds the $100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of $100 can be withdrawn by the Player subject to the terms specified in the Bonus Policy.

      Winnings received through the use of the free bonus (no deposit) or free spins are considered as bonus, and as such must be wagered 50 times before withdrawal may be made.

      Bets placed on all versions of the following games will not count towards your wagering requirements: All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, All Rush games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, European Roulette, Football Studio, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah. If the player placed bets on any of the games mentioned above before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of a player’s original deposit from a player’s withdrawal.

      The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as The Wish Master, Cloud Quest, Tower Quest, Pearls of India - can result in the winnings being voided. For example (but not limited to), playing Netent’s “The Wish Master” with an active Bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.

      When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than $4 or $0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal.In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than $2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal.

    4. Daily Promotions:

      All daily bonuses are subject to a $200 maximum unless otherwise stated.

      Deposit Match Up:

      • Unless stated otherwise, this bonus only applies the 1st deposit made by a player on a single day.

      Cash Back:

      • Cash back bonuses are a percentage of house winning paid to a player.
      • Cash back bonuses are only paid once a promotion has ended.
      • Cash back bonuses that require a deposit, are paid up to the total of deposits made, and cannot exceed $200.
      • Cash back bonuses that do not require a deposit, cannot exceed $200.

      Bonus Codes:

      • If a bonus code is not entered during the required deposit transaction, the player will not be eligible for the bonus associated with that bonus code.

      Unless stated otherwise, all promotions run for 24hrs (7am -7am GMT).

    5. Additional Bonuses are issued in good faith by Betregal as an incentive for players, or as a token of appreciation for returning players who have continually shown their patronage. They are only intended for players who use the Betregal website for fun or entertainment purposes and will be denied, declined, or retracted from players who abuse the spirit of this offer. Further requirements may be set, according to the type of bonuses.

    6. Game winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.

    7. No promotional or other type of bonus will be issued or allowed once money has been cashed out and is in the players pending account. This will remain until that cashout has been either approved or cancelled and the pending account has a zero balance. The aforementioned clause will also apply should there still be an available balance in the player’s active Betregal account.

    8. Other requirements may be set, according to the type of bonuses. All bonuses and any money won from that bonus will be erased from the players account after 21 days of inactivity. This only applies to players with a remaining bonus balance.

      Betregal reserves the right to remove prize credits from the accounts, or deny a cashout request, of any players who fail to comply with any of the above conditions. In the event of a dispute, Betregal's decision is final and not subject to appeal.

  • Sports Bonus Terms

    1. Single Bets placed at odds of less than 1.50 (1/2) will not count towards any Rollover Requirements, unless expressly stated. In addition, with respect of Combo Bets or System Bets, at least one selection must have odds of 1.50 (1/2) or greater to count towards the Rollover Requirements, unless expressly stated.

    2. Only the first selection bets in any market, both In-Play and pre-match, shall count towards the Rollover Requirements. Any other selections following bets placed in the same market shall not count towards the Rollover Requirements. This provision applies in conjunction with the other restrictions. By way of example only, once you have placed a bet on Team A to beat Team B on the Full Time Result market at odds of 1.50 (1/2) or greater will count towards the Rollover Requirements, however a following bet placed on Team B on the Full Time Result market in the same game either pre-match or In-Play will not count towards the Rollover Requirements.

    3. Bets will only count towards Rollover Requirement once they have been finally settled.

    4. In case where players transfer funds from their Sports Cash Account to their Casino Cash Account and the amount of such funds is not thereafter wagered at least twice before being transferred back to the Player’s Sports Cash Account, Betregal may confiscate such funds, if such transfer patterns are deemed, at our sole discretion, as irregular gameplay and/or bonus manipulation or abuse.

    5. Welcome offer Sport

    6. Free Bets

    • A free bet stake will not be included in any winnings and it cannot be exchanged for real money or any other bonuses.

    • Unless specifically stated otherwise, any winnings earned from a free bet shall be credited to the player’s account, and can be withdrawn right away.

    • A free bet shall only be valid on specified bet types, sports, leagues, markets or events – all as stated in the specific promotion terms.

    • If a bet which contributed to the eligibility of a free bet has been cancelled, Betregal reserves the right to remove such free bet from the player’s account and shall, at its sole discretion, determine whether the player may be eligible for the promotion.

    • If a bet contributing to the eligibility of a free bet and a bet placed with that free bet is covering opposite selections of the same event, then any winnings shall be cancelled and forfeited by us.

    • Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only one free bet. For example, if a player places three singles, as one bet, then such singles shall contribute to the eligibility requirement for only one free bet. Further, if a player places a system of three doubles and one treble bet, these bets shall contribute to the eligibility requirement for only one free bet.

    • Unless otherwise specified, any bets placed shall first contribute to the eligibility requirements of a free bet, before contributing to the eligibility requirement of any other promotional offer.

    • Any bets which have contributed to the eligibility requirement for a free bet shall not contribute to the eligibility requirement of any other promotional offer.

    • Except for Sports, free bets cannot be used on any other online product, such as, Casino, Live Casino, Slots, etc.

    • Any bet that satisfies the eligibility requirement to be awarded a Free Bet may not later be the subject to a Cash function.

    • Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet.

    • Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a free bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.

  • Use of Free Bet Tokens

    • Unless stated otherwise by Betregal.com, Free bet tokens must be used within 30 days of being credited to the player account.

    • Players can redeem their free bet token through the Website.

    • A free bet cannot be split. If you choose not to use the full amount of your free bet, the remaining amount will be forfeited. For example, if a $10 Free Bet is used for a $5 bet, then the unused $5 shall be forfeited.

    • Free bets do not count towards rollover requirements for any other bonuses or offers.

  • Risk Free Bets

    • A risk free bet cannot be exchanged for real money or any other bonuses.

    • Unless specifically stated otherwise, any winnings earned from a risk free bet shall be credited to the player’s account, and can be withdrawn right away.

    • Unless specifically stated otherwise, any stake back from a losing risk free bet shall be credited to the player’s account, and can be withdrawn right away.

    • A Risk Free Bet shall only be valid on specified bet types, sports, leagues, markets or events – all as stated in the specific promotion terms.

    • If a bet which contributed to the eligibility of a risk free bet has been cancelled, Betregal reserves the right to remove such free bet from the player’s account and shall, at its sole discretion, determine whether the player may be eligible for the promotion.

    • If a bet contributing to the eligibility of a risk free bet and a bet placed with that risk free bet is covering opposite selections of the same event, then any winnings shall be cancelled and forfeited by us.

    • Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only one risk free bet. For example, if a player places three singles, as one bet, then such singles shall contribute to the eligibility requirement for only one risk free bet. Further, if a player places a system of three doubles and one treble bet, these bets shall contribute to the eligibility requirement for only one risk free bet.

    • Unless otherwise specified, any bets placed shall first contribute to the eligibility requirements of a risk free bet, before contributing to the eligibility requirement of any other promotional offer.

    • Any bets which have contributed to the eligibility requirement for a risk free bet shall not contribute to the eligibility requirement of any other promotional offer.

    • Except for Sports, risk free bets cannot be used on any other online product, such as, Casino, Live Casino, Slots, etc.

    • Any bet that satisfies the eligibility requirement to be awarded a risk free bet may not later be the subject to a Cash function.

    • Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a risk free bet.

    • Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a risk free bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.

  • Use of Risk Free Bet Tokens

    • Unless stated otherwise by Betregal, risk free bet tokens must be used within 30 days of being credited to the player account.

    • Players can redeem their risk free bet token through the Website.

    • A risk free bet cannot be split. If you choose not to use the full amount of your risk free bet, the remaining amount will be forfeited. For example, if a $10 Free Bet is used for a $5 bet, then the unused $5 shall be forfeited.

    • Risk free bets do not count towards rollover requirements for any other bonuses or offers.

    Betregal is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET. Please do not hesitate to contact the Betregal team. Just click on Contact Us.

    Last edited on 22-01-2019.

     
     
    Bonus Policy

  • Bonus Terms

  • We may offer bonuses and special offers from time to time (which are subject to this Bonus Policy, the Terms of Service, and any promotion-specific terms and conditions made available to you (“Promotion Terms”).

    In the event of a conflict between the terms set in the Bonus Policy, the Terms of Service and/or the Promotion Terms, the following order of priority shall apply: (i) Promotion Terms; (ii) Bonus Policy; (iii) Terms of Service.

    This Bonus Policy comprises of the:
    This Bonus Policy comprises of the:


    General Terms Which relate To All Bonuses, Promotions and Special Offers (Whether on The Casino Products or Sports Products)

    1. All bonuses offers are strictly limited to one: (i) per person; (ii) per household address; (iii) email address; (iv) telephone number, (v) identical payment account number (e.g. debit or credit card) or linked NETeller or Skrill accounts; (vi) per IP address; (vii) computer (viii) mobile device (mobile or tablet); (ix) e-payment account; (x) application download and/or shared computer (by way of example only: public library, internet cafe or workplace).

    2. Bets placed on the sport product or any roulette game will not count towards your wagering requirement for your casino bonus. Bets placed on the casino products will not count towards your wagering requirement for your sport bonus.

    3. You will only be able to participate in any special offers and/or bonuses offered by us if you have deposited at least $10 of real money into your player account.

    4. We may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer.

    5. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.

    6. Please note that we will not exercise this right to amend, modify or cancel any promotion, competition of special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to:
      • receive or accrue the relevant bonus;
      • fulfil the remaining qualifying criteria for the relevant promotion, competition or special offer;
      • use, access or retain any bonuses already received or accrued,
      • except where the relevant players(s) has engaged in fraudulent or unlawful behaviour or where the amendment, modification or cancellation of the promotion is required to enable us to comply with our legal and/or regulatory obligations.


    7. Notwithstanding anything else in this Bonus Policy or any additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing:
      • their deposit balance,
      • winnings from wagers made with funds in that deposit balance; and
      • winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied),
      except where we are required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements).

    • Casino Bonus Terms

      The bonuses offered by us for our casino products will be subject to the following rules:

      1. Betregal Welcome Bonus - 100% bonus on your first deposit up to $50 Unless otherwise stated. This bonus only applies for deposits of $10 or higher! All you need to do is just deposit the money in your Betregal account and you will receive this bonus instantly!
        For example:
        Deposit $10 get $10 free, play with $20.
        Deposit $30 get $30 free, play with $60.
        Deposit $50 get $50 free, play with $100.

        The "Welcome bonus" terms & conditions:

        The "Welcome Bonus" is limited to one bonus per household.



      2. Free Spins

        • All free spins credited to your player account must be used within 1 day from when the free spins are credited to your player account. Unused free spins will be removed from the player account thereafter.
        • Winnings generated by the free spins are considered as a bonus and must be wagered before any winnings can be cashed out. The bonus generated by the free spins is calculated as the total value of the winnings received through the use of the free spins.
        • Winnings generated by the free spins must be wagered 50 times before any winnings relating to such are cashed out.
        • Unless otherwise stated in the Promotion Terms and/or in this Bonus Policy, any and all bonus(es) generated by the free spins shall be subject to the standard bonus policy detailed hereby.
        • Free spins winnings are granted only after you have finished playing all of your free spins which generated such winnings.
        • Winnings received through the use of a free spins shall not exceed $100. Any winnings generated by the free spins which exceeds the $100 maximum, shall be forfeited by you . Only the maximum winnings of $100 can be withdrawn by you subject to the terms specified in the Bonus Policy.
        • Players, who must deposit real money funds in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering the deposit amount will lose the free spins generated from the relevant deposit or if used, any winnings earned from the free spins.


      3. Restrictions Regarding Casino Bonuses

        Unless otherwise stated in this Bonus Policy, the Promotion Terms, competition or special offer, all bonuses and any winnings generated by such bonuses may only be cashed out after you have made at least one real money deposit and you have wagered at least 35 times the bonus received – for example you must wager $350 before cashing out if you have received a bonus of $10.

        Wagering on different casino games will contribute differently towards your wagering requirements. Please see here to find out how wagering on different casino games contributes to the wagering requirements.

        For all bonuses that require a deposit the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.

        Only wagers made from your bonus balance, will contribute to the fulfillment of the wagering requirements.

        Deposits made to generate a bonus may be withdrawn before the wagering requirements have been fulfilled. However, if this occurs, the relevant bonus and its associated winnings will be removed from the player’s account. Players must contact support in order to withdraw their deposit which has generated the bonus.

        Winnings received through the use of a bonus where no deposit is required to generate such bonus shall not exceed $100. Any winnings which are made with such bonus which exceeds the $100 maximum, shall be forfeited by you. Only the maximum winnings of $100 can be withdrawn by you subject to the terms specified in the Bonus Policy.

        Winnings received through the use of the bonus, where no deposit is required to generate such bonus and as such must be wagered 50 times before any winnings relating to such are cashed out.

        The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as The Wish Master, Cloud Quest, Tower Quest, Pearls of India - can result in the winnings being voided. For example (but not limited to), playing Netent’s “The Wish Master” with an active bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.

        When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than $4 or $0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than $2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal.

      4. Additional Bonuses

        (i) Daily Bonuses: All daily bonus winnings are capped at $200 maximum unless otherwise stated.

        (ii) Deposit Match Up Bonus: Unless stated otherwise, this bonus only applies the 1st deposit made by a player on a single day.

        (iii) Cash Back Bonus:

        • Cash back bonuses are a percentage of house winnings which are then paid to a player.
        • Cash back bonuses are only paid once a promotion has ended.
        • Cash back bonuses that require a deposit, are paid up to the total of deposits made, and cannot exceed $200.
        • Cash back bonuses that do not require a deposit, cannot exceed $200.

        (iv) Bonus Codes:If a bonus code is not correctly entered during the required deposit (iv) transaction, you will not be eligible for the bonus associated with that bonus code.

      5. Unless stated otherwise, all promotions run for 24hrs (7am -7am GMT).

      6. Game winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.

      7. No promotional or other type of bonus will be issued or allowed once money has been cashed out and is in the players pending account. This will remain until that cash out has been either processed or cancelled and the pending account has a zero balance. The aforementioned clause will also apply should there still be an available balance in the player’s players account.

      8. Other requirements may be set, according to the type of bonuses. All bonuses and any money won from that bonus will be erased from the players account after 21 days of inactivity. This only applies to players with a remaining bonus balance.

      9. Your Ability To Remove A Bonus From Your Bonus Balance
        • You may at any time remove a single bonus from your bonus balance. However you can't remove the following from your bonus balance:
          • a bonus, if you have received such bonus at least thirty days prior to the date you wish to remove the bonus;
          • a Free Spin
          • a bonus that you have used to place a bet with
        • You may at any time choose to remove all of you bonuses from your bonus balance.
        • Please note: If you exchange your loyalty points to receive a bonus and you choose to remove such bonus from your bonus balance, such loyalty points will not be returned to you.
      10. We are committed to "CARE" - Customers Are Really Everything. Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET. Please do not hesitate to contact us. Just click on Contact Us

  • Sports Bonus Terms

    1. Welcome offer Sport

    • You must not have received any other welcome bonus from the website.
    • We or members of our corporate group operate a number of casino websites ("Aspire Websites") and you will not be eligible to receive a Welcome Bonus, if you have received a welcome bonus on any other of the Aspire Websites. For a list of Aspire click here.
    • The Welcome Bonus may not be used in conjunction with any other bonus, promotion or offer.


  • Free Bet Tokens

    • A free bet stake will not be included in any winnings and it cannot be exchanged for real money or any other bonuses.

    • A Free Bet Token may not be (i) combined with another Free Bet Token or Risk Free Bet; or (ii) transferred by a player to another player.

    • Free Bet Tokens must be used within 30 days of being credited to the player account. Unused Free Bet Tokens will be removed from the player account after this period.

    • Free Bet Tokens do not count towards any wagering requirements.

    • A Free Bet Token cannot be split. If you choose not to use the full amount of your Free Bet Token, the remaining amount will be forfeited by you. For example, if a $10 Free Bet is used for a $5 bet, then the unused $5 of the Free Bet Token shall be forfeited.

    • The value of the Free Bet Token will not be included in any winnings derived from use of the Free Bet Token.

    • Unless specifically stated otherwise, any winnings earned from a Free Bet Token will be credited to your player account, and is available for cash out in accordance with our Withdrawal policy.

    • A Free Bet Token shall only be available for use on specified bet types, sports, leagues, markets or events – all as stated in the specific Promotion Terms or on the website.

    • If you make a bet which contributes to your eligibility to receive a Free Bet has been cancelled, we shall remove such Free Bet from your player account.

    • If you make a bet which contributes to your eligibility to receive a Free Bet Token and the bet placed with such Free Bet Token is covering opposite selections of the same event, then any winnings generated by the Free Bet Token shall be cancelled.

    • Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only one Free Bet Token. For example, if you place three singles, as one bet, then such singles shall contribute to the eligibility requirement for only one Free Bet Token. Furthermore, if you place a system of three doubles and one treble bet, these bets shall contribute to the eligibility requirement for only one Free Bet Token.

    • Unless otherwise specified, any bet placed shall first contribute to the eligibility requirements of a Free Bet Token, before contributing to the eligibility requirement of any other promotional offer.

    • A Free Bet Token can only be used on the sports products.

    • Any bet that satisfies the eligibility requirement to be awarded a Free Bet Token may not later be the subject to the Cash Out function which can be found here.

    • Any bet which has been cashed-out shall not contribute to any eligibility requirement to receive a Free Bet Token.

    • Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet Token, when such conditions are considered for lost bets only or for missed selections in an accumulator.

  • Risk Free Bet Token

    • In order to use a Risk Free Bet Token you must have at least the equivalent amount of the amount wagered through the Free Bet Token in your real money balance.

    • If you place bet, combining real money from your player account with a Risk Free Bet Token, you will receive the amount of the real money bet back if such bet loses.

    • A Free Bet Token will not be included in any winnings and it cannot be exchanged for real money or any other bonus.

    • A Free Bet Token may not be (i) combined with another Free Bet Token or Risk Free Bet; or (ii) transferred by a player to another player.

    • A Risk Free Bet Token must be used within 30 days of being credited to the player account. Unused Free Bet Tokens will be removed from the player account after this period.

    • Free Bet Tokens do not count towards any wagering requirements.

    • A Free Bet Token cannot be split. If you choose not to use the full amount of your Free Bet Token, the remaining amount will be forfeited by you. For example, if a $10 Free Bet isused for a $5 bet, then the unused $5 of the Free Bet Token shall be forfeited.

    • Unless specifically stated otherwise, any winnings earned from a Risk Free Bet Token will be credited to your player account and is available for cash out in accordance with our Withdrawal policy.

    • Unless specifically stated otherwise, any stake back from a losing Risk Free Bet will be credited to your account, and is available for cash out in accordance with our Withdrawal policy.

    • A Risk Free Bet Token shall only be available for use on, sports, leagues, markets or events – all as stated in the specific Promotion Terms.

    • If a bet which contributed to the eligibility to receive a Risk Free Bet has been cancelled, we shall remove such Free Bet from your player account.

    • If you make a bet which contributes to your eligibility to receive a Risk Free Bet and the bet placed with such Risk Free Bet Token is covering opposite selections of the same event, then any winnings generated by the Free Bet Token shall be cancelled.

    • Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only one Risk Free Bet Token. For example, if you place three singles, as one bet, then such singles shall contribute to the eligibility requirement for only one Risk Free Bet Token. Further,ore, if a you place a System of three doubles and one treble bet, these bets shall contribute to the eligibility requirement for only one Risk Free Bet Token.

    • Unless otherwise specified, any bets placed shall first contribute to the eligibility requirements of a Risk Free Bet Token, before contributing to the eligibility requirement of any other promotional offer.

    • A Risk Free Bet can only be used on sports products.

    • Any bet that satisfies the eligibility requirement to be awarded a Risk Free Bet may not later be subject to the Cash Out function which can be found here.

    • Any bet which has been cashed out shall not contribute to any eligibility requirement to receive a Risk Free Bet Token.

    • Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Risk Free Bet Token, when such conditions are considered for lost bets only or for missed selections in an accumulator.

    Betregal is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET. Please do not hesitate to contact the Betregal team. Just click on Contact Us.

    Last edited on 10-04-2019.

     

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